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Foto Friday: A Last Minute Meetup

No matter the fact that we haven’t blogged in about 6 months, I felt compelled to contribute a little Foto Friday gem since I actually had something to post!

Two weekends ago Keith and I decided to drive down to visit my parents in Mississippi.  Dad had recently built a brand-new boat dock/house/over-the-water-structure and we thought that sounded like a perfect excuse to go visit.  As we were packing up to head South, Keith asked, “Hey….will Mary-Hall be home this weekend?”  I responded that I doubted it….it wasn’t a holiday and even though our parents still live only about 15 minutes apart, Mary-Hall lives about 3 hours from where we grew up.  Keith was undeterred by this logic and said I needed to text her.

My phone rang almost instantly.  She was driving to her parents’ house for the night last minute (and kid-free) and would love to stop by….proof that one should always always always get in touch even when it’s a long shot.  Grateful to have had even only a few minutes with this amazing girl.

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So here we are….proof that yes, we’re still both alive and still very much friends.  🙂  Maybe one day life will slow down enough to resume regular blog-posting.  Or maybe we’ll at least be able to send you a photo every once in awhile.

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Circling the Wagons

– A Bandwagon Roundup –

I suppose we can thank social media for keeping us informed about what’s trending and what everyone else is doing. All these little ideas come floating into my world – try this diet! roll your jeans like this! here’s the perfect 365-day cleaning schedule!  And I like to throw my own bandwagon experiments onto this blog, mainly to add my two cents to the collective knowledge. So, there are a healthy handful of bandwagons described here, and I was curious how many we’ve kept up.  I did some reviewing of the blog archives, and here is the resulting status update.

1) Running. Bethany did a handful of half marathons. I did a 10K and kept up a jogging habit up for a year or so. Running/biking/racing in general is totally the exercise fad of the times, is it not? (Think of all the exercise fads! pilates, yoga, rollerblading, step aerobics, sweatin to the oldies, jazzercise. I digress.) For me, the move got in the way of my routine, and then pregnancy totally squashed my interest. The baby is now 9 months old, and I still haven’t put on any running shoes. I think about it occasionally but yeah, I probably won’t bother until the weather perks up, the hours of daylight get a little bit longer, and swimsuit season is on the horizon.

2) Bangs! Bethany’s still rocking hers. Mine are gone, but I need a haircut, big time.  Jump back on? I think I’m gonna get a LOB.

3) Paleo. Bethany and Keith are still in on a casual basis, as evidenced by the numerous Paleo recipes she posts here.

4) Whole30. I tried this once (and blogged about it). I actually went for Round #2 recently and my husband even joined me. The second time, I was a little bit too lenient I guess, because I didn’t really feel all that much ‘better’ per se.  I did drop a few lbs of babyweight so #winning. And in general, I think my cooking style has expanded to include more vegetables, coconut oil, and actual made-from-scratch recipes, so yeah.  More #winning.

5) Oil pulling. Yuck, Bethany: how long did that last?

6) No ‘poo.  Here we have our first bandwagon->lifestyle conversion!! Two years later, there is still no shampoo in my shower. This is saving us at least like $20 a year. Seriously though, my life is simpler this way, and my hair is still happier than it was in previous decades. Baking soda for me.

7) Juicing. Bethany – what is your game plan here? My take on juicing: I will continue to refuse to watch “Fat Sick and Nearly Dead”. Will not. That show must be the most compelling documentary on the planet, and I just really don’t want a juicer. Actually I like juice though. Hmm.

8) Blogging. I think blogging is going to be one of those things you look back on and go “oh wow that was so millenial.”  Like how I feel about hotmail – so 90s. (Another aside: what will this particular decade go by?  The Tens?) But here we are, 3 posts into our FOURTH year of twogirlsblog.

So, what am I missing here? I know a few I haven’t tried: essential oils. StitchFix. Chalkboard paint. I bet chalkboard paint is almost done by now.

Unsubscribing

A little over a year and a half ago, in effort to meet the book reading portion of her Thirty By Thirty checklist, Mary-Hall read and reviewed a book called 7:an experimental mutiny against excess by Jen Hatmaker.  (Read Mary-Hall’s original blog entry by clicking here.)  Coincidentally, about 3 months later my boss and I headed to a conference in Michigan where she had been hired to be one of two key-note speakers for the weekend…Jen being the other one.  I, of course, made several awkward blubbering remarks about how my best friend had just read her book and said it was awesome, etc. etc. but fortunately Jen is just as super and awesome and gracious and hilarious in person as you would expect her to be from her writing, and was completely un-phased by my temporary fan-girl moment.  Anyway.  Before I packed up and headed out, I purchased my own copy of “7” from her product table along with another of her earlier books.

And then I put them on my bookshelf at home.

And didn’t pick up either of them for over a year.

Until two days ago.

Keith was deep into a book of his own and the house was full of the peaceful sounds of birds chirping outside (plus an occasional chicken squwak or two) and the cat purring and the hum of passers-by outside headed to eat popsicles and fancy burgers from one of the fabulous joints at the end of our street.  Basically, and all around reading haven, and so I went into our library and carefully considered the many books on the shelves I’ve never read.  And from the middle of the “H” author section, “7” called my name and I’m ever so glad it did.

The short synopsis of the book is that the author went on seven different “fasts,” each one a month long, focused on simplifying life for the purpose of allowing Christ to reveal areas in her life that needed re-aligning.  It’s hilariously written, but the depth behind it has had me in tears on more than one occasion.  It’s the kind of book that made me want to make some changes, some of which may or may not happen. Changes like going more green. I spent about 20 minutes researching the possibility of setting up a self-waterer system for my chickens that involves the water we collect in our rain barrel.  (The jury is still out  whether or not that is a safe thing for the chickens to drink so I’ll need to do lots more research first.)  I’d love to finally try a CSA (community supported agriculture). I’m also motivated to clean out some of the like-new-condition housewares from our shed and find an organization that works with refugees instead of donating them to GoodWill or selling them on Craigslist.  I’m considering instituting a personal rule with housewares and clothing that if I buy an item, I give one away.  For example, if I buy a new sweater, I choose a sweater to give to a women’s shelter so that I never exceed the amount of clothing I have now.  I want to try my hand at composting again.  (I can already hear Keith groaning as he reads this.)  While financially our spending and saving are both on the right track, I think there is more we could be doing to plan for retirement.

My brain got overloaded with ideas and so I put the book down for a minute and opened up my laptop to check my email.  I had 13 new ones in the hour since I’d checked it (!) and as I checked the first one, from a marketing list I’m on, I clicked over to an Etsy shop that sold expensive, beautiful leather laptop bags.  Ten minutes later, I found that I was in the midst of an internal dialogue trying to rationalize the purchase of a super cute retro style bathing suit that was “on sale” from another shop that had sent me an email.  (No matter that I haven’t once this summer donned swim attire, have zero plans to go anywhere involving water for the rest of the summer, and that in addition to a few cute, relatively new-ish suits of my own, a friend recently sent me a box of almost-brand-new bathing suits that she wasn’t going to use post having given birth to twins.)  I kept clicking and suddenly realized that 12 out of the 13 emails were marketing emails from stores and that I’d wasted about 45 minutes and been tempted to purchase LOTS of things that I neither needed, or should spend money on.

And then it hit me.

I didn’t have to only eat 7 foods for an entire month (an actual chapter of the book) or sell my home and live in an trailer park or anything crazy drastic.  I could start small.  I could unsubscribe from marking emails that do nothing but flood my inbox, steal my time, and fill me with all sorts of consumerism that really at the end of the day only led to covetous thoughts and discontent with the many many many material things I am blessed with.  So I opened up my trash email folder and started unsubscribing and changing email settings.  When I was finished, I believe I had unsubscribed from a grand total of 47 different emails.  FORTY-SEVEN.  What in the world?  I was baffled at how many times a day I plug in my email address without thinking about the barrage of junk email that will ensue.  The Home Depot Garden Club from when I was comparison shopping rain barrels and hoped there would be a coupon.  CNNSports.com from when I was in a Final Four Bracket Challenge 5 years ago. (Five!  And I’ve just been hitting “Delete” all these years!)  The Red Dress Boutique from when, well, which I don’t even remember signing up for.  Most of them (Papa John’s Pizza, for instance) were no-brainers to pull the plug on.  A few were trickier.  Anthropologie was the hardest to unsubscribe from and I even tried to rationalize not unsubscribing because I actually shop there.  But I realized that I have tons of super cute clothes and I do NOT need the temptation (or the time waste) of browsing their emails daily.  And on and on it went.

I know it’s not drastic or revolutionary.  But I’m excited to see what this electronic purge does to my time management, satisfaction level, spending habits and online productivity.  And who knows.  Maybe it will be the first step in bigger things.  Like a social media fast or a shed clean out.  And I challenge you to figure out from what you need to unsubscribe.  I think we all have something we could use less of in our lives.

Cultivate: A Women’s Gathering Around The Word

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I remember the first time I went to a women’s conference.  I was 23 and the sister-in-law of a friend of mine had invited me.  I’d told her no a few times….I didn’t really “do” women’s ministry…I thought women’s events were only for middle aged women with perfectly coiffed hair who had memorized half the Bible, prayed for others 24 hours a day, and never made any mistakes.  I was a newly minted college graduate with big dreams and little direction and couldn’t imagine what I would have in common with anyone else in attendance.  Plus there was that tiny issue of the admission fee.  I was playing violin at churches and weddings on the weekends and working part-time as a sales clerk at a high-end children’s boutique during the week.  Neither of these jobs brought in a whole lot of money and I figured paying my electric bill was more important than buying a ticket to an event.  The third time I tried to decline the invitation, an “extra ticket” magically appeared and I found myself agreeing to be picked up after dinner the following Friday night.

The speaker that weekend was a young, vivacious Bible teacher named Priscilla Shirer who spoke truth to places in my soul that I didn’t even know needed it.  A month or so later, the director of my church’s women’s ministry asked if I would be interested as serving as the first ever “young women’s” rep on the 25-member women’s ministry committee, to which I agreed (although to this day, I feel that I was an unlikely candidate).  When Priscilla returned to our church a year or two later, I found myself leading worship for the conference instead of being the scared kid sitting in the back of the room.  But when I moved to Nashville, I moved here for music and for a new town, not for anything to do with women’s ministry.  I’d enjoyed my time serving on the committee but it honestly never occurred to me that it would circle back around and end up taking center stage in my life.  But then the opportunity to work for Kelly Minter came along and I am so blessed to be part of seeing ladies lives impacted each day.  And I’m grateful daily for those ladies that poured into me ten or so years ago.

They say that hindsight is 20/20 and as I look back to the hours I spent planning a “Bible Study Introduction Tea” and prepping for the annual women’s conference, I recognize that those experiences weren’t happenstance; they were preparing me for the tasks that I do on a daily basis at work.  But never has my women’s ministry journey come into play more than this summer as I work to plan the first ever “Cultivate: A Women’s Gathering Around the Word.” It has been on Kelly’s heart for a while to create an opportunity for women to come together and study the Word and worship in a simple environment.  Kelly will be teaching three sessions and our dear friend Michelle Margiotta will lead worship (Adam Moritz who produced my album will jump in on acoustic guitar and I’ll round out the trio on violin).  And because Kelly loves the people of the Amazon jungle dearly, all proceeds from the event will go to benefit the work of Justice & Mercy International, the organization that I traveled to Brazil with last year.

If you are in the Nashville area, or looking for a fantastic weekend get-away with friends, I invite you to be part of this event.  If you think that women’s events aren’t really your jam, I would encourage you to step out and join us anyway.  Sometimes the thing you don’t think you need is EXACTLY the thing you need, and we pray you’ll feel comfortable in our simple and contemplative environment  And if attending feels like a perfectly natural thing for you to do, I’d ask you to consider bringing someone else along.  You may never know the impact that an invitation (and a ticket) might make on a person.  And isn’t that what we’re called to do as Christians?  To pour into one another?  To encourage and build one another up?  We know there are so many things vying for your time and attention, but we pray that you’ll choose to spend a few hours with us in August.  Event information is below and you can purchase tickets HERE or by clicking on any of the event logos.  If you have any questions, you can leave a comment below or email me at info@kellyminter.com

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What:

Biblically focused and stylistically simple, this will be a time to seek God’s Word, worship with an elegant trio of musicians and enjoy the warmth of community.  This event features Bible Teacher Kelly Minter and worship leader Michelle Margiotta.  All proceeds will support the work of Justice and Mercy International.

When:
7:00pm-9:00pm – Friday August 15
9:00am-12:30pm – Saturday August 16

Where:

Rolling Hills Community Church ~ Franklin, TN

Tickets:

Tickets can be purchased online HERE, or in person at Rolling Hills Community Church or by calling their box office at (615) 861-3663.  All tickets are general admission.  For group ticket purchases of 10 or more, it is possible to reserve seating together. Please contact Bethany Bordeaux at info@kellyminter.com to reserve your group seating, or with any questions you may have about the event.

 

The Not Dinner Party

One of the things I most love about Nashville is the creative community and nontraditional work atmosphere that I’m surrounded by.  So many people here are involved in the arts or events or some other occupation where work doesn’t mean sitting behind a desk from 8-5, which often leads to really interesting collaborations and projects.

When Keith and I got married just over four years ago, our dear friend Hannah Blanton (Hannah Elaine Photography) was an easy pick to hire as our wedding photographer.  Not only is she a kind and fabulous individual, but her photos capture moments in an almost photo-journalistic way.  We were thrilled with the images from our big day..all those special moments frozen forever…and my sweet friend Jessica even hired Hannah for her wedding the next year (a photo of Jess and all her bridesmaids is still the first photo that pops up when you click on Hannah’s page.)

Husband and Wife!  One of my favorite hots by Hannah Elaine Photography from our Dec 2010 wedding.

Husband and Wife! One of my favorite shots by Hannah Elaine Photography from our Jan 2010 wedding.

Hannah and her husband John are often our partners in crime for everything from canoeing to improptu trips to the art museum (John was one of Keith’s roommates back in both of their bachelor days) so when she needed a shoot location (and a few “models”) Keith and I were game to offer up our backyard and gather a few friends. It wasn’t the first time that we’d had a wedding-related-backyard-dinner party: just a couple of years ago we hosted the wedding rehearsal dinner of our dear friends Bubba & Erin, so naturally we were thrilled that they could be part of this shoot!  It was a sentimental nod to their big day and great to catch up.  Hannah’s husband John and our good friend Keely sat in as “models” as well and the six of us had a blast sitting around our table in the backyard while Hannah snapped photos right and left.

I just thought I’d pass along some fun photos for you to enjoy…and I might have one or two more related posts up my sleeve in the coming days, so be sure to check back.

Cheers: To friendship and fotoshoots.

Cheers: To friendship and fotoshoots.

Cake balls and wedding cake by Frosted Affair. I love that the photo on the wall behind the cake is an actual wedding photo that Hannah shot over 4 years ago at my wedding!

Cake balls and wedding cake by Frosted Affair. I love that the photo on the wall behind the cake is an actual wedding photo that Hannah shot over 4 years ago at my wedding, as well as a sweet photo of my grandparents off to the left.

L to R: Erin, Keely and Me.  Thankful for the sweet friendship these girls bring to my life.

L to R: Erin, Keely and Me. Thankful for the sweet friendship these girls bring to my life.

Gift boxes by Batch.  We were so excited to receive a box with lots of local personal care products and an adorable dishtowel!

Gift boxes by Batch. We were so excited to receive a box with lots of local personal care products and an adorable dishtowel!

Wish my table looked this amazing all the time!

Wish my table looked this amazing all the time!

Bubba and Erin....these two crack me up to no end.  So fun to have a second Bordeaux/Frizzell backyard dinner party.

Bubba and Erin….these two crack me up to no end. So fun to have a second Bordeaux/Frizzell backyard dinner party.

Paper goods by Maria of Green Bean Paper co.  Such a fun girl and such adorable paper goods.

Paper goods by Maria of Green Bean Paper co. Such a fun girl and such adorable paper goods.

Nothing brings me more joy than watching my husband laugh.

Nothing brings me more joy than watching my husband laugh.

Thanks Hannah for this sweet portrait of Keith and me.  Love this man.

Thanks Hannah for this sweet portrait of Keith and me. Love this man.

Nothing better than fresh flowers!!

Nothing better than fresh flowers!!

L to R: Keith, Me, Keely, John, Erin & Bubba.  The "model" squad.

L to R: Keith, Me, Keely, John, Erin & Bubba. The “model” squad.

You can check out more images from the shoot on Hannah’s blog by clicking here.  And check out our amazing vendors as well!  They were all amazing to work with and the best at their craft.  (I’m trying to come up with an excuse to hire Hayley to come make my face look pretty again.)  And you don’t have to be getting married to use their services.  They’d be happy to help you out with any type of party or gift needs.

Hayley Bidez Makeup Artistry – Model Hair and Makeup

Events by Elaine – Product Staging and Table Design

Caroline of Batch Nashville  – Guest Party Favors

Maria & Green Bean Paper Co – Invitations, Name Cards

Mary Love & Rosemary & Finch – Floral Arrangements

The Bride Room – Girl’s dresses

Southern Events  – Linen and Tableware Rentals

Frosted Affair  – Cake and Cake Pops

Reuben Victor – “Peace in the Valley” Signature cocktail

“Spring Break” : My April in Review

My boss and I were talking just the other day about how we’d both been looking forward to the month of April; she’d purposefully taken some time off the road to work on a big writing project,  which means I had time off the road as well, and we were both looking forward to some rest, relaxation, getting things done that had been put off.  And now I look at the calendar and its the 24th of April for goodness sakes and I’m having trouble figuring out what happened to my “off” month.

So I thought I’d give you a quick review of some things that have gone on.  Mostly to try to wade back into this blogging pool.  Dip my toe in.  I’ll give you some photos.  Everyone loves photos, right?

First up in un-blogged-about-April-adventures was a little bluegrass fun on April 5th with my friends Andrew Greer and Kyle Buchanan.  We kicked off the morning playing happy instrumentals and “country-fied” versions of the hymns I grew up on in the Southern Baptist Church…all in the front yard of speaker Patsy Clairmont for her “On The Porch With Patsy” event.  It was a blast to meet such a sweet group of ladies and then close out the night with a special Hymns For Hunger concert with singer/songwriter Cindy Morgan.  Being home and still playing great music all day was a gift.

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L to R: Kyle, Me, Andrew & Patsy @ “On The Porch With Patsy” April 5, 2014

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L to R: Kyle, Cindy, Patsy, Andrew , Bethany at Hymns for Hunger, April 5, 2014

 

Next up was a trip home to see my parents in Columbus, MS.  The theoretical “purpose” of our trip was to help my parents with a garage sale to help clear out my grandmother’s house.  It was a sweet time to pick through items that we knew we wanted to keep to remember her by, telling funny family stories and laughing at some of the “junk” that had for whatever reason been living in Gran’s house for so long, etc. etc.  My brother and his son Drew also made it down for part of the weekend and so it was great to get to visit with them and bonus that Drew finally got to meet his “Uncle Keith.”  That one’s been about 5 years coming.  Mom made her famous lasagna (totally worth ditching the whole paleo thing for) and dad took us fishing.  Then we also got to celebrate Palm Sunday with them which was awesome since we knew we couldn’t make it back for Easter.

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Fishing with Dad. Love getting to hop in the boat in the backyard and paddle around a bit.

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I was SO surprised to catch this little guy. And I may be 31, but my dad still has to take the fish off the line.

 

Easter weekend was lovely as well.  We started off the week by celebrating a Passover Seder with our dear friends the Moritzes, who are Messianic Jews.  I’d never been to a Passover celebration and he did such an amazing job guiding us gentiles through such a beautiful dinner and celebration.  To hear the symbolism, the history, the meaning behind how this holiday has been celebrated for literally thousands of years added a layer of richness to my faith that I doubt I would have gotten any other way.  To understand that THIS was what Jesus and His disciples celebrated right before He was arrested and crucified and then subsequently rose from the grave was a powerful lens through which to view a week that we typically color with plastic grass and stuffed bunnies and as much candy as we can possibly stuff in our tummies.  In a culture so far removed from the circumstances and traditions that were commonplace in the time of Christ, we miss so much of what the holiday is truly about.

 

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The elements of the dinner.

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Adam teaches through the dinner and impressively read a vast portion of it in Hebrew. He’s a smartie.

The saturday before Easter, we headed to the Ryman Auditorium to catch the fourth stop on the Nickel Creek reunion tour.  I’d seen their farewell tour there 8 years  ago and so it was really special to be back with my husband to hear their reunion.  They did not disappoint and I reveled in old favorites and new tunes all night until my toes wouldn’t stop tapping and my cheeks hurt from grinning.  I neglected to take photos, but I’m not so sad about that as I’m pretty sure I couldn’t have captured the awesomeness on film.

Easter Sunday was lovely beyond measure.  We headed over to our fabulous church for Sunday morning service and as a bonus had along Keith’s best friend who basically is Never. In. Town.  After church, our friend Sarah cooked an “Easter Feaster” extravaganza for us and some other folks.  These great girls and I have all been friends for a long time.  I’ve known some of these girls for about 1 or 13 years and the rest of them for at least 6.  That’s alot of year of friendship to share.  Over the years we’ve all met our husbands, gotten married, and now some of the braver folk have even started having babies so our collective group of friends now boasts the addition of one boy and one girl.  Baby Jude and Sweet Kara have added a whole additional level of joy and chaos to the mix and we are grateful for them.  And of course, we’ve made all our husbands be friends (they didn’t really have a choice, but fortunately all love each other so it works out fine.) and they keep us all laughing with their antics.

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Easter at St. B’s with the best husband ever.

L to R: Holli & baby Kara, Jenni, Me, Amanda, Sarah and Shanna.  I can't even add up all the years of friendship represented here.

L to R: Holli & baby Kara, Jenni, Me, Amanda, Sarah and Shanna. I can’t even add up all the years of friendship represented here.

L to R: Blake, Keith, David, baby Jude, Russell, Jacob and Jeremy.  So grateful for these amazing husbands.

L to R: Blake, Keith, David, baby Jude, Russell, Jacob and Jeremy. So grateful for these amazing husbands.

So that’s been my April!  Whew.  So much for having “down time” but grateful for all the folks I’ve gotten to see this month and ready for life to crank up again next month as I hit the road again.  Fear not, I have 4 posts half-written that I promise to finish and some great new recipes to send your way.  One of them isn’t even healthy.  Happy Spring!

Travel Guide: 6 Tips To Travel Like A Pro

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As you can tell by the fact that we have an entire post category devoted to it, Mary Hall and I both love to travel.  Alot.  Of course, there was the epic United Kingdom trip that we took together as teenagers, but we’ve both made our way around the world and the country individually on many occasions.  Since I currently work as a road manager and freelance musician, I’m on the road almost every weekend and even though my destinations aren’t always exotic, I’ve discovered that there is certainly an art to traveling no matter if you are going across town or across the world.  While I know that there are plenty of folks that travel way more than I do, I thought I’d bring you what wisdom I do have to you kind folks.  I hope to see you on the road.

1. Loyalty Isn’t Just For The Dogs. – The most important thing I can think of in travel is to choose a chain and stick with it.  It doesn’t so much matter which brand you choose, only that you choose one!  Most programs are created fairly equal, so pick whichever one is most convenient for you based on places you travel frequently.  Choose what program works for you, and then stick with it.  Besides earning points or miles for free travel, most programs have different tiers that provide different benefits such as free upgrades or waived luggage fees that you can qualify for based on your amount of travel, and if you travel alot, those perks can make an exhausting day a little bit better.

2. Join The Club: ALL of Them. – I know, you’re thinking, “but you just gave us this sermon on brand loyalty!”  I know, I did.  And I’m not being a hypocrite.  See here’s the deal.  Sometimes you can’t control every aspect of your travel.  Maybe your boss is in charge of booking rooms or your favorite airline doesn’t fly to the airport where that big meeting is.  But this doesn’t mean you have to miss out.  Not only are most loyalty programs free to join with no annual fee so you can join them all with no worries, but most programs have partnerships with other programs.  Simply log on to your online account and set your earning preference to earn what you want.  I have about 8 hotel loyalty memberships….I’ve chosen one as my “main” hotel chain and that account is set to earn hotel points.  All the other ones are set to earn airline miles on my “main” airline chain.  If I only stay at a specific type of hotel once a year, it would take forever to earn a free night.  But having a few extra airline miles on my favorite airline will go much further to earning a free ticket!

3. Be A Card-Carrying Promotion Hunter. – Another great way to earn free travel or perks for more comfortable travel is to get the credit card.  I have a major credit card (one Visa and one AmEx) for my favorite hotel brand and favorite airline.  Not only do I get bonus points on purchases made at those chains, but I get luggage and onboard discounts as well as enough bonus nights to almost have status right off the bat with my hotel card.  If credit cards aren’t your thing, that’s ok.  There are still lots of promotions out there that you can take advantage of that won’t affect your credit score.  Many programs will send out emails advertising promotions, and if you don’t want any more traffic flooding your inbox, then you can still take advantage of most of these by just logging on to your online account and checking the “promotions” tab.  Marriott for example has a particularly awesome promotion that they have been running 2 or 3 times a year called the “MegaBonus.”  Just register and then for every two nights you stay within a certain period of time, you get one free night.  Pretty awesome deal.

4. Attitude Is Everything: The Golden Rule Still Counts.  – If you’re a frequent traveler it’s not so much a question of IF something will go wrong, it’s more like WHEN.  Flights will be delayed, or cancelled.  You’ll get to the rental car place only to find out that they JUST gave away that SUV you’d reserved.  Your hotel room won’t be ready at check in, and when it is, you’ll quickly realize that someone smoked in the non-smoking room or that your towels aren’t exactly what you’d call clean.  But here’s the thing.  You’re not the first person this has happened to that day and you won’t be the last.  But you can be the NICEST.  Think about it.  If you are a customer service rep and you have a line of angry people with messed up travel plans, and in the middle of it all, up steps a kind, even-tempered person who treats you with respect and understanding, who are you most going to want to help?

Ashamedly, I’ve not always been kind in every single situation of travel-gone wrong, so I understand that sometimes its hard to keep it together.  But I’ve also noticed that the times I have been patient and kind, the folks behind the counter have, in turn, been nicer to me, and I’ve walked away having been helped, but also feeling like a decent human.  Winning, all around.

5. The Only Dumb Question Is One You Don’t Ask. –  Some situations are how they are, and you won’t be able to change them.  But sometimes, customer service reps are able to help you out in ways you wouldn’t have thought of if you didn’t ask.Just today, this particular rule proved itself again.  I’d paid for Early Bird boarding on Southwest for two people, roundtrip which totals $50….and is a fee that Southwest advertises as being “un-refundable” no matter the circumstances.  However, in between the time I purchased the early bird and the actual flight, both passengers earned “A-List” status on Southwest thus getting free-early bird.  So I called Southwest and asked about a refund even though I was aware of their advertised policy.  And you know what?  The customer service rep was super nice and told me that she couldn’t refund my $50, but she COULD send me a $50 Southwest voucher valid on any future Southwest travel and transferable to anyone I chose to use it on.

6. If At First You Don’t Succeed, Then Call, Call Again. – This one is one that I learned from watching my husband, and I’ve used it to my own advantage on a few occasions. For some reason, not all phone customer service reps will tell you the same thing.  I don’t know why this is, but I know it’s true.  So what do you do when the first customer service rep you get isn’t helpful or doesn’t tell you what you want to hear?  You politely thank them and you hang up.  And then you call back.  And you repeat this until you find someone who gives you then answer you want (or realize that your request is unreasonable….you be the judge.)  This usually works the best if you’re trying to change a flight or get a seat upgrade.  And rule #3 totally applies here too.  The nicer you are, the more likely you are to get what you want.

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